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F.A.Q

Do I have to make a reservation or can I just show up?
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Are we going hiking even though it’s raining and windy?
We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.

Are there any extra fees that I will have to pay on top of the listed price?
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

¿Debo imprimir un recibo para mostrárselo al guía turístico?
Entendemos que es posible que no tenga una impresora a mano cuando viaje, por lo que no es necesario tener una copia impresa. Sin embargo, le pedimos que muestre su ID que coincida con su reserva y también el Número de Orden que se le envió via mail inmediatamente después de hacer su reserva.

¿ Cuanto cuesta hacer un tour privado?
Por favor contáctenos para obtener toda la información necesaria para realizar un tour privado.